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The purpose of this paper is to examine how Australian academic librarians marketed their services and resources, which marketing approaches were most effective, and the factors influencing the perceptions of the approaches used.

An online survey was sent to 37 academic librarians in Australia. The response rate was 54.1 percent. The information sheet and consent form for phone interview participants were e-mailed to 17 participants and ten signed consent forms were e-mailed back to the researchers. The response rate was 58.8 percent. The qualitative data were analysed using content analysis. The collected quantitative and qualitative data were analysed using descriptive (frequencies, percentages, means, standard deviations) and inferential statistics (correlations).

Academic librarians were involved in a variety of marketing activities and had varied perceptions of the effective approaches used to market services and resources. Correlation analysis confirms that demographics, human capital and library variables play significant roles in predicting librarians' perceptions of the effective marketing techniques used.

Because of very small sample size, the results may lack generalisability. Future research is a large-scale study.

This paper provides a better understanding of academic librarians' attitudes, views and effective techniques with regard to marketing their services and resources.

Librarians may use the results to reflect on the effectiveness of the marketing approaches used, to balance the weight of the factors' influences, and to better understand various effective marketing approaches to enable them to market academic library services and resources more effectively in the future.

The purpose of this paper is to examine best practices for the management and use of the Omagh Bomb Archive, an archive created following the car bomb in Omagh, County Tyrone, Northern Ireland on 15 August 1998 which killed 29 people and injured hundreds more.

This research paper examines existing literature on established practices for various components of archive management and compares these findings to data extracted from questionnaires sent to four similar archives on their management practices. It then analyses the creation and development of the Omagh Bomb Archive within this context.

The paper finds that the data provided by the research informed management practices for the Omagh Bomb Archive. The research also established that implementing best management practices in existing archives was determined by the level of funding.

This paper fills a gap in existing literature by examining the best practices for the management of a spontaneous archive created out of a tragic event. It could be used by managers of similar archives to inform and implement good management practices.